New World Diamonds ships across the United States and internationally. Shipments are 100% fully insured and require a signature upon arrival.
We offer pre-ordering of items, which means they are made to order. This is everything from choosing a loose lab created diamond and setting to some of our fashion jewelry items. Each item has it's own timeframe for delivery and this is generally found above the options area for each product. Loose lab created diamonds are shipped between 2-10 days from order.
Upgraded shipping methods help to deliver your items faster once they are shipped, however it does not speed up the processing for when the order is shipped.
If you need something sooner, please reach out to us to see if that is possible.
Items are boxed for safe keeping or gift giving, we understand that jewelry is often given as a special surprise and we want to maintain your surprise. All orders are packed in earth friendly packaging and the label doesn't give it away! International orders please contact us.
Free 30 Day Returns & Resizes
Not ecstatic about something! Wrong size? Need a larger diamond? Different color gold? Don’t worry, we offer free returns within 30 days of receipt for most orders over $100.00 and US delivered. If for any reason you are not satisfied with your purchase, simply return it within 30 days for an exchange or full refund.* Please note that all diamond images and videos are for representation purposes and may or may not be the actual diamond. Diamond colors also vary from devices and the color shown may look completely different from them actual in-person color. For eligible orders, our return and resize policy timeline begins when your order is delivered. International customers and customers with previous returns/cancellations, or for more details please see our return page
